Quality serviceThe key to successfully managing a franchise business is the first to provide quality service. Service is one aspect of business that sometimes may be considered less important, even though it is very crucial. By providing quality service, you are giving satisfaction to customers and opening the door to coming back wide open.
No matter how delicious the food you offer in a food franchise , if the service you provide is poor, your business is unlikely to succeed. Conversely, good service will encourage customers to promote your business or at least become loyal customers.
Some forms of quality service are providing service to customers with a friendly attitude, keeping the place clean, product prices in accordance with quality, so that they are not reluctant to provide complete information for every customer who needs them. With this quality service, your franchise business is very likely to succeed.
Availability and quality of raw materialsRaw material supplies are very important for you to pay attention to when running a franchise business , especially a food franchise . You not only need to pay attention to the availability of raw materials , but also their quality. Do not let customers feel disappointed with the quality of your raw materials so that they switch to a better business.
Quality raw materials must always be a priority if you want the image of your business branch to be positive in the eyes of customers. This is very important especially for those of you who are in a culinary business. The availability and quality of raw materials will determine the success of your franchise business.
Try not to run a franchise business that you can't actually manage. For example, this inability to manage, for example, you are unable to prepare sufficient human resources to help you or cannot provide the raw materials needed. Make sure you are personally and financially able to be successful in running a franchise business .
Idea of ideas and controlled promotion executionPromotion is of course a must if you want to develop a business, including a franchise business . However, what you need to pay attention to is not to let the promotion go out of control. Make sure you arrange promotional ideas well and are controlled so that they have a good impact on the development of your business branch.
You can do promotions with ideas that are simple but still interesting , for example by distributing brochures to offers that are tempting but still profitable for you. This series of controlled promotions can certainly expand your customer coverage so that it makes your franchise business even bigger.
A system that is not only good, it has to matchYou can only achieve the target for the success of the franchise business by implementing a good and effective system. First, identify what functions your franchise business requires . Describe the role of each function so that it is clear. So, from this description it will be seen which functions are close together and can be combined. In a business operational system, there are at least five functions that must exist, namely:
-) HR management - aims to improve employee welfare so that they are motivated to work better and increase efficiency, one way is to use special software such as HR which facilitates administrative management such as leave, payroll, absences, and others.
-) Production and distribution systems - so that quality and service remain consistent and uniform across all franchise business branches so that customers always get the best quality.
-) Promotion and marketing - increase brand awareness and attract more customers to try to buy your products, you can take advantage of social media, provide discounts, to hold interesting events . -) Financial system - controlling business finances by always recording cash flows regularly and neatly so that it makes decisions easier, by utilizing Accounting software that can automate accounting calculations.
-) Customer management - always give the best to customers, both in the form of products and services so that their loyalty increases and they don't hesitate to promote your business.
Apply the four keys to success in managing the business branch above if you want your franchise business to be successful and produce the results you want. With confidence and hard work, it is very possible that the franchise business will be a huge success.